FAQ/Policies

Which countries do you ship to?

We Deliver World Wide.We have affiliate courier partners with vast coverage across world.

What is our Shipping Policy?

We understand the importance of delivering your products in the finest condition and on time. Therefore, we have partnered with some of the Best courier partners in our country to seamlessly deliver your products on time.

DELIVERY

  • How does the delivery process work?

Once you have placed an order on our website, our system starts processing your order almost immediately.

Next, your item is passed through a 5 Level of quality check before handing over to the courier partner.

Your item is packed securely (Following All Security Measure) and handed over to our trusted delivery partners. 

Then, your Order Reach to your nearest Hub for delivery. (Order is Trackable)

In case If no one is at home/office to receive order, A redelivery will be attempted up to 2 More times. You will contacted by the courier company for a suitable time for redelivery.

In case your address is falls a location that is not served by our delivery partners, Then our team will contact you and find an alternative solution to make your order reach you.

  • What is the estimated delivery time?

We aim to Deliver Your Beautiful Product In 4-7 working days for all domestic order and 12-16 days for all international order, We Deliver Order throughout the week including weekends and public holidays.

Please note - During festivals, adverse weather conditions or political crisis, your shipment may get further delayed due to dependency on courier companies. We ensure you that we will try our best to have product delivered to you in the best time and we truly appreciate your patience.

  • Can I track my order?

Yes, you can! Once your order is shipped, you will receive an email or SMS from our end with the tracking ID of the respective courier partner. You can simply click TRACK ORDER to Check where your order has reached or how long will it take to get delivered.

 

SHIPPING

  • Do you provide shipping all over the World?

Yes.

  • Are there any shipping charges?

Shipping is Free for all Orders of INDIA.

For International Shipping kindly whatsapp our supprt team at +919810183294

 

What are the international shipping costs and duties?

  • For all international orders from outside India are charged INR 2000 per kg.

    Please note that custom duties and taxes will be charged at the time of delivery based on actual duties charged by your country of delivery address.

  • Can I return, exchange or cancel an international order?

    You can cancel your order within 24 hours of order. Please note that international orders are not eligible for returns or exchanges. 

     

  • How long will it take for my order to reach me?

    From the time of shipping – it will take about 12-16 days for your international order to reach you.

  • What payment methods does ARD COLLECTIONS allow for international shipping?

    You can use all international credit cards to make the payment for your international shipping orders.

Contact Us -

If you have any questions or suggestions about our Shipping Policy, do not hesitate to contact us at aradhyadesignercollections@gmail.com

 

      What is our return and exchange policy?

Return and exchange policy
We always try to provide best ethical women's clothing and hassle-free services to all our valuable customers at www.aradhyadesigner.com.
We provide free return and exchange of product if following scenario has happened from our side:
1. Wrong Product/Size/Colour/Print
2. Damaged/Defective Product/Colour
Process for making return and exchange:
1. You can make request for the return and exchange within 2 days of
delivering the shipment. 2. Please write us at aradhyadesignercollections@gmail.com for making the return and
exchange request of the product.
3. Our customer support executive will respond you within 2 working days and will further help you with same.
4. In case, you fulfil all the mentioned requirements for making the return and exchange, you have to send the product at provided address.
5. Please note that it will be entirely your responsibility for sending the product to us in same condition as you received it. If your product gets damaged or lost during transit, we will not be responsible for it. You need to use the appropriate courier service for sending the product that it reaches us within 10 days from the date you return request has been accepted by our customer support executive. 6. Once we receive your returned product, we will be having a quality check of your product.
7. In case of exchange request, we will dispatch the correct product to you within next 2 working days. This is subject to your return shipment having met the requirements of our
criteria. 8. In case of return request, we will transfer the amount (Product cost only) to the provided
bank account within 7 working days. This is subject to your return shipment having met the
requirements of our criteria. 9. In case, the returned product does not fulfil the below mentioned terms and conditions,will be sent back to you

Under what condition will my return not get accepted?

Generally, we are flexible in our returns policy and we ensure all genuine return claims are processed at the earliest. However, we will not be able to accept the returns under the below conditions:

  • Used/washed outfits

  • Original packaging not provided

  • Customized outfits

  • Returns raised after 30 days of delivery

  • Outfits that were already exchanged once

DO YOU OFFER BULK ORDER PURCHASES?

WE

top wholesale women's clothing vendors

For orders over 20 pieces, we offer a bulk order purchase option. Discount will be applied to bulk orders with full priced items.  Any bulk orders that are on sale or promotion will not be offered a discount. Additionally, any special collaboration items will not be offered a discount. For any enquiries regarding discounts and stock for bulk orders, please get in touch with our Customer Care team, so that we can best assist with organizing the stock for your bulk order, please include the below information in your enquiry:
- Item name & code.

-Ethnic wear or indowestern dresses.
- Quantity required for each size and color.
Please be advised that it can take between 1-2 weeks for bulk orders to be organized, depending on the availability of the stock required.

PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy governs the manner in which ARD COLLECTIONS collects, uses, maintains and discloses information collected from users (each, a "User") of the www.aradhyadesigner.com website ("Site"). This privacy policy applies to the Site and all products and services offered by ARD COLLECTIONS.

We takes privacy protection of our customers very seriously. We operate on the highest standards in this regard because we value the trust you have a place in us. We strive to ensure that we treat all information provided by you with the highest diligence and integrity.

1. Customer/User Data

For an enhanced shopping experience, we may require you to provide us with certain identifiable information about you which may not be limited to name, phone number, and postal address. We use this information to contact or identify you.

Here are the types of data we may collect and how we may use them-

Personal details

This will include your-

  • First and last name

  • Email address

  • Contact number

  • Shipping or billing address

  • Pin code

We collect this data when you create an account on our website, make a purchase or contact us.

Log data-

When you visit our websites, your browser sends us information called as “log data” which includes-

The type of device you use

  • The IP address of your device

  • The type of Internet browser you use

  • The pages you visit/access

  • The links you click on our website

  • The number of times you access the page

  • Things you view, add to bag, add to Wishlist

Cookies-

Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our website to give you better shopping experience.

 

How we use your personal data

In general, we use your personal information to improve our products and services, to communicate with you, to offer you personalized services and to amp up the security of our website. We will be making CALLS and sending SMS / RCS / WHATSAPP through a third-party platform. Making a purchase indicates that you agree to receive promotional / confirmation calls on the number shared, and such CALLS and SMS / RCS / WHATSAPP would be coming from a third party platform.

  • Improving our services -

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits.

  • Contacting you -

Subject to your prior expressed consent for using our services, we may use personal data to notify you in relation to our owned products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out anytime you want. (Contact us.)

  • For safety and security -

We use personal data to verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies.

 

2. Disclosure of user data

We may employ third-party companies and individuals due to the following reasons:

To facilitate our services;

To provide the service on our behalf;

To perform website-related services; or

To assist us in analyzing how our website is used.

We want to inform our website users that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf such as website hosting, email services, marketing, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. However, they are obligated not to disclose or use the information for any other purpose.

  • Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. Unfortunately, the transmission of information over the internet is not completely secure and no method of electronic storage is 100% secure and reliable, and hence we cannot guarantee absolute security.

Once we receive your information, we utilize commercially reasonable procedures and security features to prevent unauthorized access.

  • Link to other sites -

We provide links to other websites for your convenience and information. These sites may have their own privacy policies in place. We are not responsible for the content of linked sites or any use of the sites. This privacy statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

  • Changes to the privacy policy -

We may periodically change this privacy statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated Privacy Statement.

Contact Us -

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at

ARADHYADESIGNERCOLLECTIONS@GMAIL.COM

 

 

 

 

 

Terms & Conditions

 

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to ARADHYA DESIGNER COLLECTIONS.

This page states the Terms and Conditions under which you (Visitor) may visit this website ("www.aradhyadesigner.com/").Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and/or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions because they are binding on all visitors of this Website.

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned or used under license, by the business and/or it's associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.

ACCEPTABLE WEBSITE USE

(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such visitor or logging into a server or account which the visitor is not authorized to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (3) attempting to interfere with service to any visitor, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve and cooperate with, law enforcement authorities in prosecuting visitors who are involved in such violations.


(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity or other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

INDEMNITY

The Visitor unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of   aradhyadesigner.com or their breach of the terms .

LIABILITY        

Visitor agrees that neither company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of visitor's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if  company has been advised of the possibility of such damages.

Visitor further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

Visitor agrees that Company shall not be responsible or liable to the visitor, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the Visitor for all damages or/and losses or/and causes of action exceed the amount paid by the Visitor to Company, if any, that is related to the cause of action.

DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

 Questions about the Terms of Service should be sent to us at aradhyadesignercollections@gmail.com.